1. Shipping Costs
Shipping costs for physical products (such as gear, clothing, or travel accessories) are calculated at checkout based on your shipping address and the weight of the package.
2. Delivery Times
- Domestic Shipments: Estimated delivery time is 3-7 business days.
- International Shipments: Estimated delivery time is 7-21 business days, depending on the destination country.
- Shipping times are estimates and may vary due to customs processing or unforeseen circumstances.
3. Handling Procedures
All orders are processed within 2-3 business days. We use reliable shipping partners to ensure your order is delivered in a timely manner. You will receive a tracking number once your package has been shipped.
4. International Shipping
Rowan Treks ships worldwide. International customers may be subject to customs fees, duties, or taxes imposed by their country. These charges are the responsibility of the customer.
5. Cash on Delivery (COD)
For domestic customers, we offer a Cash on Delivery (COD) option. You can pay for your order in cash upon delivery to your address. Please ensure someone is available to make the payment at the time of delivery.
For any further inquiries, please contact us at [email protected].