Rowan Treks values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your personal data.
1. Information We Collect
We collect personal data such as your name, email address, phone number, and payment information when you book or inquire about our services. We may also collect non-personal information such as IP addresses and browsing data.
2. How We Use Your Information
Your data is used to process bookings, communicate with you about services, and improve customer experience. We may also use your contact details for promotional purposes unless you choose to opt-out.
3. Data Security
Rowan Treks takes security seriously. We implement industry-standard measures to protect your data, including encryption during payment processing.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share it with trusted third parties that assist us in operating our business, such as payment processors or travel partners.
5. Opt-Out and Data Control
You can opt-out of receiving marketing emails by emailing [email protected] with the subject “Unsubscribe” or using the unsubscribe link provided in the email.
6. Your Rights
You have the right to access, correct, or delete your personal data. For any such requests, please contact us at [email protected].